Terms of Service

1. Agreement to Terms

By accessing and using AraBealleg.com ("the Website") and our English learning services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. About Our Services

AraBealleg is a Canadian English language learning center that provides:

• In-person and online English courses
• Individual and group instruction
• Test preparation services (IELTS, TOEFL, etc.)
• Business English training
• Educational resources and materials
• Language assessment and consultation

3. User Accounts and Registration

3.1 Account Creation

To access certain services, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Update your information as needed
• Notify us immediately of any unauthorized access

3.2 Account Responsibility

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Course Enrollment and Payment

4.1 Course Registration

Course enrollment is subject to availability and our admission requirements. We reserve the right to:

• Refuse enrollment to any applicant
• Cancel courses due to insufficient enrollment
• Modify course schedules or content as needed
• Require placement testing before enrollment

4.2 Payment Terms

• Payment is due in full before course commencement unless otherwise arranged
• We accept major credit cards, debit cards, and electronic transfers
• All prices are in Canadian dollars (CAD) and include applicable taxes
• Payment plans may be available for certain courses

4.3 Refund Policy

• Full refund: Available up to 7 days before course start date
• Partial refund: 50% refund available up to 3 days before course start
• No refund: Within 3 days of course start or after course begins
• Medical/Emergency: Refunds considered on a case-by-case basis with documentation
• Course cancellation: Full refund if we cancel a course

5. Student Responsibilities

Students are expected to:

• Attend classes regularly and punctually
• Complete assignments and participate actively
• Treat instructors and fellow students with respect
• Follow the code of conduct and classroom rules
• Notify us of any extended absences
• Use technology and materials appropriately

6. Intellectual Property

6.1 Our Content

All content on our website and in our courses, including but not limited to:

• Text, images, videos, and audio materials
• Course curricula and teaching materials
• Software and applications
• Trademarks and logos

are owned by AraBealleg or our licensors and are protected by Canadian and international copyright laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use our materials solely for your personal educational purposes. You may not:

• Copy, distribute, or share materials with others
• Modify or create derivative works
• Use materials for commercial purposes
• Remove copyright or proprietary notices

7. Code of Conduct

We maintain a positive learning environment. The following behaviors are prohibited:

• Harassment, discrimination, or intimidation
• Disruptive or inappropriate behavior
• Cheating or academic dishonesty
• Violation of others' privacy or rights
• Illegal activities or content
• Spam or unwanted communications

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in compliance with Canadian privacy laws.

9. Limitation of Liability

To the maximum extent permitted by Canadian law:

• We provide services "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for services
• We are not responsible for third-party content or services

10. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including:

• Natural disasters
• Government actions or regulations
• Public health emergencies
• Technical failures or internet outages
• Labor disputes

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to a refund unless specifically provided in our refund policy.

11.2 Termination by Us

We may terminate or suspend your account immediately if you:

• Violate these Terms of Service
• Engage in prohibited conduct
• Fail to pay required fees
• Provide false information

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes will be resolved in the courts of Ontario, Canada.

13. Dispute Resolution

13.1 Informal Resolution

We encourage you to contact us directly to resolve any disputes. We will make good faith efforts to resolve issues promptly and fairly.

13.2 Formal Complaints

If informal resolution is unsuccessful, you may file a complaint with relevant regulatory bodies or consumer protection agencies in Canada.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying notices on our website

Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

17. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These Terms of Service are effective as of the date listed above and supersede all previous versions. This document is governed by Canadian law and regulations.