Privacy Policy

1. Introduction

AraBealleg.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy applies to all users of our English learning services in Canada.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Demographic information (age, gender, country of origin)
• Educational background and English proficiency level
• Payment information (processed securely through third-party payment processors)
• Course enrollment and progress data
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Operating system
• Pages viewed and time spent on our website
• Referring website addresses
• Device information and identifiers

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our English learning services
• Processing course enrollments and payments
• Communicating with you about courses, schedules, and updates
• Personalizing your learning experience
• Sending educational content and promotional materials (with your consent)
• Analyzing website usage to improve our services
• Complying with legal obligations
• Protecting against fraud and unauthorized access

4. Legal Basis for Processing (Canada)

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), we process your personal information based on:

• Your consent for marketing communications and non-essential services
• Contractual necessity for providing our educational services
• Legal obligations under Canadian law
• Legitimate interests in improving our services and protecting our business

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Payment processors
• Email marketing platforms
• Website hosting services
• Analytics providers
• Customer support tools

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government investigations
• Protecting our rights and property
• Ensuring user safety

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, please see our Cookie Policy.

8. Your Rights and Choices

Under Canadian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for marketing communications
• File a complaint with the Privacy Commissioner of Canada
• Request information about how your data is used

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Generally, we retain student records for 7 years after course completion, and marketing data until you unsubscribe or request deletion.

10. International Data Transfers

Your information may be stored and processed in Canada or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice on our website

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• Our Privacy Officer at [email protected]
• The Office of the Privacy Commissioner of Canada at www.priv.gc.ca
• Your provincial privacy commissioner

This Privacy Policy is governed by Canadian privacy laws and regulations. By using our services, you acknowledge that you have read and understood this policy.